If your desktop, laptop, or mobile device is a UD managed device, you may need to contact your UD IT Professional for assistance in updating Zoom. You can also learn how to install Zoom for the first time or re-install it. You will now be logged into the Zoom Desktop Application.If you already have Zoom installed, you’ll want to keep up to date with the most recent version. When the Illinois login window below appears, please sign in with your Illinois NetID and password.

Type your FULL email address and click Continue.

NOTE: Clicking on the ‘I do not know the company domain’ link will bring you to the domain search pane.

You can either type illinois into the field and Continue.

If this is the first time you have used the client, the domain field will be blank.

You must sign in with SSO to access your Zoom Education license. To use UIUC SSO authentication, click on SSO located in the bottom of the application window.

Zoom supports multiple methods of authentication.

After launching the desktop client, you have the option to Join a Meeting or Sign In.Both the Zoom web interface ( ) and the desktop Zoom Client for Meetings use UIUC SSO to provide secure authentication.You are now in your Illinois Zoom account where settings can be configured, you can join a meeting, or host a meeting as well.Open Firefox or Chrome and navigate to.If you use a password manager like KeePass or Keychain (Mac) you may also need to locate and delete the old password there. Information on how to clear website data from many popular browsers can be found at: Browsers, Clearing Cache and Cookies. IMPORTANT: If you're having difficulties logging in to UIUC Zoom, please clear the cache, cookies and any old stored passwords in your default web browser and try again. Participants with a personal Zoom account will also be able to connect. ***Do you have outside participants? They are still able to join University meetings! Outside participants will simply need to create a free Zoom account (at ). Participants from other Universities and organizations with Zoom portals will be able to access meetings using their own account. Web Portal Zoom Desktop Client Outlook Desktop Application Mobile Client IMPORTANT: First time U of I Zoom users need to log in via the Web Portal (or any Zoom integration using Shib SSO) to create their account.

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